Terms & Conditions

Spa Etiquette:

1. Kindly inform your therapist prior to your treatment of any medical or physical condition/s e.g. if you have high blood pressure, allergies, pregnancy, etc.
2. Please note that appropriate underwear or swimwear is compulsory for all treatments
3. Treat therapists and guests with courtesy and respect
4. Kindly remove all jewelry prior to your treatment
5. We respectfully request that all mobile devices be switched off during treatments
6. Relax and enjoy the peaceful surroundings and tranquility

Booking Policy:

1. To cancel (24 hours in advance) or change an appointment, please contact us
2. No group bookings will be made without a 50% deposit to secure the booking
3. Please arrive 15 minutes prior to your appointed time in order to complete the necessary client consultation forms and to ensure that you do not lose any of your precious treatment time
4. Late arrivals may still be accommodated on condition that the scheduled treatment may not exceed the original booking time. The fully booked treatment fee will be charged
5. No refunds will be considered
6. Payment methods: credit & debit cards, EFT or cash will be accepted
7. Gratuities at own discretion
8. 10% pensioners discount
9. Mobile services available at R50 pp per treatment in the comfort of your booked accommodation
10. All children under the age of 13 must be accompanied by an adult for the duration of the treatment